Terms & Conditions
1. Acceptance of Terms
By accessing or using Tipplr's services, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our platform.
2. Service Overview
Tipplr connects users with local restaurants and cloud kitchens for food delivery. We act as an intermediary to facilitate orders and deliveries.
3. User Responsibilities
- Account Accuracy: Ensure that all account information is accurate and up-to-date.
- Compliance: Use the platform in compliance with all applicable laws and regulations.
- Prohibited Activities: Do not engage in activities that are harmful, fraudulent, or violate the rights of others.
4. Orders and Payments
- Order Confirmation: Orders are confirmed upon acceptance by the restaurant.
- Payment: Payments are processed through secure third-party gateways. Tipplr is not responsible for payment gateway issues.
- Pricing: Prices are set by the restaurants and may vary. Tipplr is not responsible for price discrepancies.
5. Cancellations and Refunds
- User-Initiated Cancellations: Once an order is placed and accepted, cancellations may not be possible.
- Restaurant-Initiated Cancellations: If a restaurant cancels an order, users will receive a full refund.
- Refund Process: Refunds, if applicable, will be processed within 5-7 business days.
6. Delivery
- Timelines: Delivery times are estimates and may vary due to factors beyond our control.
- Responsibility: Tipplr is not liable for delays caused by restaurants, delivery partners, or external factors.
7. Limitation of Liability
Tipplr is not responsible for:
- Food quality or safety.
- Delays or failures in delivery.
- Unauthorized access to user data beyond our control.
8. Changes to Terms
Tipplr reserves the right to modify these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of the revised terms.
